Additions:
**{{color text="Disclaimer:" c="red"}}** These are just helpful tips and you should ensure that you are comfortable working in ssh as we will NOT be liable for any problems or data loss you may cause on your server. If in doubt get a system admin or your web host to do this for you
Deletions:
**{{color text="Disclaimer:" c="red"}}** These are just helpful tips and you should ensure that you are comfortable working in ssh as we will NOT be liable for any problems or data loss you may cause of your server. If in doubt get a system admin or your web host to do this for you
Additions:
If you are trying to install PHPmotion on a dedicated server or a VPS and you are having problems converting videos or generating thumbnail images, you can try the following debuging steps:
Deletions:
If you are trying to install PHPmotion of a dedicated server or a VPS and you are having problems converting videos or generating thumbnail images, you can try the following debuging steps:
Additions:
If you managed to convert videos is ssh but you still dont see them when you upload. Try this
Deletions:
if you managed to convert videos is ssh but you still dont see them when you upload. Try this
Additions:
=====__HINT__=====
if you managed to convert videos is ssh but you still dont see them when you upload. Try this
1) Upload a video as normal on your website
1) Once complete, open the url http://www.yourdomain.com/convertor.php
1) Check to see if the video is now showing
if the video show after doing this, you should check to see if **curl** is installed on your server. If its not installed, you should consider installing it.
No differences.
Deletions:
- Your server is
Additions:
- You have "open_basedir" or "safe_mode" restriction set in your php. Check using a phpinfoe
Deletions:
- You have "open_basedir" or "safe_mode" restriction set in your php. Check using a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file
Additions:
execute command via ssh shell. To check if this is the case, upload a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file to
your server and check the **disable_functions** section to see if **exec **is listed there.
Deletions:
execute command via ssh shell. To check if this is the case, upload a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file to your
server and check the **disable_functions** section to see if **exec **is listed there.
Additions:
You server does not support what is called command line php. This gives phpmotion the ability to run these same command when
a video finishes uploading
Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to
execute command via ssh shell. To check if this is the case, upload a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file to your
server and check the **disable_functions** section to see if **exec **is listed there.
You have some security features installed on your server that are preventing PHPmotion access to ffmpeg and mencoder.
This could be either:
- You have "open_basedir" or "safe_mode" restriction set in your php. Check using a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file
- You have either "Selinux" or "Suhosin" installed on your server and its restricting PHPmotion from working correctly
Deletions:
You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
**2)** Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file to your server and check the **disable_functions** section to see if **exec **is listed there.
**3)** You have some security features installed on your server that are preventing PHPmotion access to ffmpeg and mencoder. This could be either
- You have **open_basedir** or **safe_mode** restriction set in your php. Check using a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file
- You have either **Selinux** or **Suhosin** installed on your server and its restricting PHPmotion from working correctly
Additions:
You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
Deletions:
**1)** You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
Additions:
**3)** You have some security features installed on your server that are preventing PHPmotion access to ffmpeg and mencoder. This could be either
Deletions:
**3)** You have some security features installed on your webiste that are preventing PHPmotion access to ffmpeg and mencoder. This could be either
Additions:
If the videos did convert correctly via this ssh test and yet they do not convert on your PHPmotion website, then its likely that either
**3)** You have some security features installed on your webiste that are preventing PHPmotion access to ffmpeg and mencoder. This could be either
- You have **open_basedir** or **safe_mode** restriction set in your php. Check using a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file
- You have either **Selinux** or **Suhosin** installed on your server and its restricting PHPmotion from working correctly
- Your server is
Deletions:
If the videos did convert correctly via this ssh test and yet they dont convert on your PHPmotion website, then its likely that either
Additions:
You will need to contact your web host for a solution to this:
**2)** Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a [[http://wiki.phpmotion.com/HelpPHPinfoFile phpinfo]]file to your server and check the **disable_functions** section to see if **exec **is listed there.
You will need to contact your web host to get this enabled if its currently disabled
Deletions:
**2)** Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a phpinfo file to your server and check the **disable_functions** section to see if **exec **is listed there.
Additions:
__**You got some errors**__
__**Video converted just fine**__
**1)** You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
**2)** Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a phpinfo file to your server and check the **disable_functions** section to see if **exec **is listed there.
Deletions:
__You got some errors__
__Video converted just fine__
1) You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
2) Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a phpinfo file to your server and check the **disable_functions** section to see if **exec **is listed there.
Additions:
----
======**Possible Outcomes**======
__You got some errors__
Having run these tests, you may have found that your ffmpeg or mencoder failed to convert videos correctly. In which case, you will need to either reinstall these modules or you can use our server setup service.
__Video converted just fine__
If the videos did convert correctly via this ssh test and yet they dont convert on your PHPmotion website, then its likely that either
1) You server does not support what is called command line php. This gives phpmotion the ability to run these same command when a video finishes uploading
2) Your server has the **exec** command disabled in your php settings. PHPmotion needs access to this command in order to be able to execute command via ssh shell. To check if this is the case, upload a phpinfo file to your server and check the **disable_functions** section to see if **exec **is listed there.
Additions:
The command below, should output some **file paths** which tell you where your copy of the pragrams ffmpeg and mencoder are installed on your particular server. These are the same paths the PHPmotion will use (as set via your siteadmin)
Deletions:
The command below, should output some **file paths** which tell you where your copy of the pragrams ffmpeg and mencoder are installed on your particular server
Additions:
The command below, should output some **file paths** which tell you where your copy of the pragrams ffmpeg and mencoder are installed on your particular server
Deletions:
The command below, should output some file paths which tell you where your copy of the pragrams ffmpeg and mencoder are installed on your particular server
Additions:
The command below, should output some file paths which tell you where your copy of the pragrams ffmpeg and mencoder are installed on your particular server
Additions:
**{{color text="Disclaimer:" c="red"}}** These are just helpful tips and you should ensure that you are comfortable working in ssh as we will NOT be liable for any problems or data loss you may cause of your server. If in doubt get a system admin or your web host to do this for you
Deletions:
{{color text="Disclaimer:" c="red"}} These are just helpful tips and you should ensure that you are comfortable working in ssh as we will NOT be liable for any problems or data loss you may cause of your server. If in doubt get a system admin or your web host to do this for you