Admin Password

Back to Tips & Tricks (HOW TO)

Problem

Unable to login to siteadmin (forgot password)

Solution

You will need PHPMyAdmin or similar to fix this problem. PHPmyAdmin is an application that is normally a part of your web hosting control panel.

1. Connect to your PHPmotion Database using PHPmyAdmin
2. Select the member_profile table and find the admin user
3. Click the edit icon (or similar)
4. Use our tool to create a new password MD5 Password Tool - The password must be MD5 so you must use this tool first
5. Update the database record to show this new password

Note: For PHPmotion V2 users, you should edit the admin table instead.